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Contact information
Company Details
Legal business name: Rig Cosmetics Limited
Trading name: VAASTU
Company registration number: 12241390
United Kingdom VAT number: GB347375084
France VAT number: FR80899182877
Germany VAT number: DE343009850
Website: www.vaastu.co.uk
Email: support@vaastu.co.uk
Customer Support
For assistance with products, orders, delivery, pre-orders, returns, faulty products or B2B and wholesale enquiries, contact:
Email: support@vaastu.co.uk
Please include your order number when contacting us about an existing order. If reporting a faulty, damaged or incorrect product, include clear photographs or video showing the issue and packaging.
Support Hours
Monday to Friday: 9:00 AM–6:00 PM UK time
Saturday and Sunday: Closed
We aim to respond within 1–2 working days. Response times may be longer during public holidays and busy periods.
⚠️ Please do not send payment-card information or other sensitive financial details by email.
Registered Office
Rig Cosmetics Limited
75 Chalcombe Close
Little Stoke
Bristol
BS34 6ER
United Kingdom
The registered office is for official correspondence only. It is not a shop, trade counter, collection point or returns address.
Trading, Storage and Collection Location
Rig Cosmetics Limited – Penthouse Unit
MORE! Self Storage
Bolingbroke Way
Bristol
BS34 6FE
United Kingdom
VAASTU does not operate a walk-in shop or trade counter at this location. Customers are not permitted to enter the storage areas.
Customer Collections
Collection is available only after:
- An order has been placed and confirmed.
- Payment has been successfully completed.
- VAASTU has notified the customer that the parcel is ready.
- The collection date